We have factory trained personnel for the most popular brands of UPS systems; Eaton/ Powerware, Liebert, Tripp Lite, APC/MGE, GE. We repair and provide maintenance agreements for these and many others.
In-depth product knowledge is critical to “right sizing” your UPS. Over-sizing or under-sizing brings consequences. The manufacturers generously share a deep understanding of their systems with us to ensure you get only what you need.
If your system has flooded batteries, they require quarterly maintenance performed by uniquely qualified and trained technicians using specialized test equipment and protective gear. It may shock you to know that some suppliers don’t even know this. Don’t take chances with your batteries. Properly conducted tests can usually predict failures before you find out the hard way.
This enables us to perform in house testing and troubleshooting on a variety of large and small systems. Most importantly; we can test any system with a significant amount of load. It is especially useful for commissioning tests, heat runs, load tests and particularly for locating intermittent faults that seem to disappear when technicians arrive.
While many suppliers shield their engineers from their customers, we encourage you to speak directly with ours. You see we really don’t have sales people – they are more like technical support specialists with responsibility for helping customers that aren’t yet.
Our service technicians adhere to the most stringent safety practices in the industry. They wear protective gear and use tools and equipment rated for voltages present in data centres like yours. At Powerwave we realize that even the best laid plans can be scuttled by Murphy’s Law so we protect you from liability by maintaining $5 M liability insurance and by keeping our WSIB insurance up to date. Certificates are available upon request.
Powerwave is an accredited member of ContractorCheck™ - a third party accreditation program that assesses the health and safety competency of contractors. Their stringent process will help to ensure that any contractor working on your premises will operate in safe manner to protect people and property. If your contractors are not ContractorCheck accredited you may be taking significant unnecessary risks.
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